A folder is automatically created when a connection is created. The folder is called the connection folder.
The connection folder acts as an inbox for tasks received through the connection and an outbox for tasks that are sent to the connection.
As an inbox, new tasks received through this connection are added to this folder. The tasks can be in the folder itself, or in sub folders. In a multi-user account, set Folder permissions on the connection folder or its sub folders to allow different people to see different messages.
As an outbox, the folder provides an Address book field that lists recipients with the connection. These recipients are used to build the folder structure at the other end of the connection, where the folder is treated as an inbox. See Roles and connections for instructions on how to set up the address book.
If the address book does not match the folder structure at the recipient's connection, new folders are created. The structure of the partner inbox end of the connection is under the control of the sender, not the recipient. The sender controls what tasks are sent and what structure they appear in, but its up to the recipient to then decide what they want to do with that information.
The connection folder always keeps in step with the connection. The folder name is changed when the connection name is changed, and the folder is deleted when the connection is deleted.
Custom products can automate what happens with received tasks, for example auto replying or moving them to a different structure.
The connection folder has a Private setting to prevent tasks created though this connection from showing that they were created through this connection. This is for specialised use. See Folder permissions for more details.